SWRC Reg. with racelaps

by **Matt Stephenson** » Tue May 10, 2011 2:43 pm

Anyone else have massive issues with racelaps???

I cant log in, and tried to reset my password like 8 times in the last week. Tried emailing him, mailbox was full, and the phone number doesnt work. Im starting to think Im not supposed to race this weekend.

When should I be at the track to be sure to get a rental Tranx? bout 10 mins before gate opens?
THX!

by **Lori Stine** » Tue May 10, 2011 3:11 pm

Matt -
Registration at the track will be open from 9-6 on Friday and 8:30 on Saturday and without looking again, I think at 8 on Sunday. You'll be able to rent a transponder then.

by **Matt Stephenson** » Wed May 11, 2011 7:13 am

Right on. THX!

by **Lori Richardson** » Wed May 11, 2011 9:08 am

Matt,
I am sorry you have been having trouble and I am not sure why you are having issues contacting us. I have been receiving both emails and phone calls for days, including this morning, so it should be working for you.
On the account reset, it sends the email to the email address you registered with. Is it possible you have a different email address on file, or have you checked your spam folder for the reset emails?
I tried to call you at the phone number you registered with and was not able to get through. Please feel free to call me at 817-637-3578 so we can check into your account issues and see what we can do for you.

Lori

by **Matt Stephenson** » Thu May 12, 2011 10:45 am

Thank you for the help Lori! We got it now.